Introduction & Scope
62bat (referred to as "we" or "the platform") is a trusted online gaming and Sports Betting platform in Bangladesh. We believe you should have full control over your personal information. That's why 62bat's Privacy Policy Built with full transparency, so you always know where your data goes and how it is being used at every step.
This Privacy Policy This policy applies to 62bat's website, mobile app, and all digital services. By registering on or continuing to use our platform, you are considered to have accepted this policy. If you disagree with any part of it, please refrain from using the platform.
62bat consistently adheres to applicable data protection laws and international standards. Our privacy policy is reviewed regularly and updated as needed. You will be notified in advance of any significant changes.
Our Commitment
62bat never sells, rents, or shares your personal information with unauthorized third parties. Protecting your privacy is our core responsibility.
Types of Data Collected
When you create an account and use our services on 62bat, we collect certain specific information. The primary purpose is to provide you with seamless, secure, and personalized service. 62bat only collects data that is genuinely necessary to operate our services.
Payment Information Security
Your mobile banking PIN or password is never stored. Only the information required at the time of a transaction is transmitted through SSL-encrypted channels.
Purpose of Data Use
Data collected on 62bat is used exclusively for specific and legitimate purposes. We will never use your information in ways that fall outside this Privacy Policyis not mentioned. Below, we clearly explain what your data is used for and why.
- Account Management: To verify registration, secure logins, and protect your account.
- Identity Verification (KYC): To verify member age and identity in compliance with national laws and international regulations.
- Transaction Processing: To process deposits and withdrawals quickly and securely.
- Service Improvement: To analyze usage patterns and make the platform more user-friendly.
- Customized Experience: To send you game suggestions and promotional offers tailored to your preferences.
- Fraud Prevention: To detect unusual transactions and suspicious activity and keep your account secure.
- Legal Obligations: To provide necessary information in response to valid requests from authorities.
- Customer Support: To resolve your complaints and issues promptly.
We never sell your data to marketing agencies, advertisers, or any other commercial entity. 62bat's privacy policy is entirely firm on this point.
Data Storage & Security
62bat employs the latest technology to protect your data. Our servers are monitored 24/7 by dedicated security experts, and we have put multiple layers of security in place to keep your information safe.
- 256-bit SSL Encryption: All data transfers between you and our servers are fully encrypted.
- Firewall Protection: Multi-layer firewall active to prevent unauthorized access.
- Data Backup: Automated daily backups ensure the security of your data at all times.
- Access Control: Only authorized personnel have access to specific data.
- Regular Audits: Third-party security audits are conducted on a regular basis.
How long your data is retained depends on legal requirements and the nature of the service. In general, certain information may be kept for up to 5 years after account closure, primarily to meet legal obligations. Data that is no longer needed is securely deleted after the applicable period.
Your Responsibilities
62bat uses the highest-grade technology to keep your account secure. However, keeping your password confidential and avoiding logins on unfamiliar devices is entirely your responsibility.
Cookies & Tracking Technologies
62bat's website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences and settings.
- Essential Cookies: These are essential for maintaining your login session and ensuring security — they cannot be disabled.
- Performance Cookies: Used to analyze which sections of the site receive the most traffic.
- Functionality Cookies: Used to remember your language preference and theme settings.
- Analytics Cookies: Usage patterns are analyzed to help us improve our services.
You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may limit platform functionality. 62bat never uses tracking cookies for third-party advertisers.
Data Sharing with Third Parties
62bat never transfers your personal information to third parties for commercial purposes. However, in certain specific circumstances, limited data may be shared — as clearly outlined below.
- Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
- Identity Verification Services: Limited information may be shared with licensed verification providers to complete the KYC process.
- Legal Authorities: We are required to provide information upon a valid court order or lawful request from law enforcement agencies.
- Technology Partners: Server hosting and security service providers operate under strict confidentiality agreements.
Partner Agreement
All third-party partners of 62bat are required to sign strict confidentiality agreements. They may not use your data without our explicit instructions.
Your Rights
Every 62bat member has full ownership of their personal data. We believe empowering users is the best form of privacy protection. See your rights in detail below.
-
Right to Access: You can find out what information we hold about you at any time.
-
Right to Rectification: You may request corrections to any inaccurate or outdated information.
-
Right to Erasure: You may request that your data be deleted under certain circumstances.
-
Right to Object to Processing: You may object to your data being used for specific purposes.
-
Right to Data Portability: You may request an export of your data in a portable format (CSV/JSON).
-
Right to Restrict Processing: You may request that data processing be temporarily suspended under certain circumstances.
To exercise any of these rights, please contact our support team. We will resolve your request within 30 business days. In some cases, legal requirements may prevent us from fulfilling certain requests — if so, we will provide a detailed explanation.
Minor's Privacy
62bat strictly prohibits anyone under 18 from registering or participating on the platform. Under no circumstances do we collect or process data belonging to minors.
Age verification is mandatory at registration. If a minor creates an account using false information and we are able to identify this, the account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has registered on our platform, please contact our support team right away.
18+ Only
62bat is for adults only. Any account found to belong to a minor is immediately suspended and all associated data is permanently deleted.
Privacy Policy Updates
62bat may from time to time update this Privacy Policy reserves the right to change or update this policy. Changes may occur due to technological developments, new legal requirements, or service improvements.
For any significant changes, we will notify you in advance by email or platform notification. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the most recent change. Check back regularly to stay informed.
Contact Us
This Privacy Policy If you have any questions or concerns about this, please do not hesitate to get in touch. Our dedicated privacy team is always ready to address any questions you may have.
Contact the 62bat customer support team directly via live chat or reach us by email: [email protected]
We typically respond within 24 hours. More complex privacy-related requests may take up to 30 business days.